Customer support and service has been a key to the growth of Crimar since starting in 2000. We have a very experienced team of professionals with extensive backgrounds in mining, international procurement, smelter operations, solids/liquids separation, project management, fiberglass fabrication, and quality control. We can offer our services in English, Spanish, French, Portuguese, Chinese and Russian. We have contract manufacturing agreements with companies in China, Mexico and the USA, who have a combined engineering staff of over 2,000 people who can assist us in helping our clients to meet their requirements. When working with our manufacturing facilities we emphasize the four points in order of importance critical to success;
3) On-time delivery
4) Competitive pricing
Roger Beman, President of Crimar Industrial, has been spending approximately one-third of his time in China for the past 7 years working with the factories to make sure that they understand and meet our customers' requirements. Mr. Beman has developed strong working relationships and has offices in several of the factories due to our continued working relationships over the years. We understand the importance of quality and the potential costs to our customers of equipment failures. We welcome our customers or their designated representatives from third party inspection companies to visit the factories to avoid any misunderstandings about their needs.
We regularly source new products for our customers and ensure that all proposals, design, manufacturing and quality control procedures are in accordance with international standards.
For large or complex equipment we offer on-site assembly or supervision services to ensure proper construction and implementation of the equipment provided.
We offer direct sales and after sales support through offices in the USA, Australia, Brazil, Canada, Chile, China, Peru and Russia, and travel globally as required.
In-Plant Quality Review
Visiting factories in China to review quality control procedures, project documentation, reference information, manufacturing processes and enforcement of health and safety programs for employees.
Factory Visit With Client
Dinner in Shenyang with CODELCO mine managers from Chile and senior management from the manufacturing facility during a production and quality audit.
Third Party Inspection Audit
Review of raw material certificates, production procedures and dimensional verification (ITP) by Intertek Moody inspectors during fabrication of equipment for WesTech Engineering/GE Power Australia.